TRACK YOUR ORDER
Where Is My Order?
We are just as excited as you are for your Sour Bubbles order to arrive.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and tracking link.
Use this information to follow your package from our warehouse to your delivery address.
How Do I Track My Order?
- Open the shipping confirmation email from Sour Bubbles.
- Click the tracking link provided in the email.
- View the latest delivery updates from the shipping carrier.
If you cannot find the email, please check your spam or junk folder.
I Haven’t Received My Tracking Email
Most orders are processed within one business day.
Orders placed during weekends or Swedish public holidays will normally be processed on the next available business day.
If you have not received your shipping confirmation within 48 hours after placing your order, please contact us.
Email: contact@sourbubbles.com
Please include your full name and order number.
My Tracking Hasn’t Updated
Tracking information may take 24–48 hours to update after your package has been dispatched.
Shipping carriers may occasionally experience delays because of:
- High shipping volumes
- Severe weather
- Customs processing
- Public holidays
- Transportation disruptions
- Events outside their control
Please allow up to 48 hours for the tracking information to update before contacting us.
Estimated Delivery Times
Delivery times begin after your order has been dispatched.
Sweden
1–3 business days
Europe
3–7 business days
Other International Destinations
5–12 business days
Delivery times are estimates and may vary depending on your location, selected shipping method, local carrier and customs processing.
My Order Appears to Be Delayed
If your estimated delivery time has passed or your tracking information has not updated for several days, please contact our customer support team.
To help us assist you faster, please include:
- Your full name
- Your order number
- Your tracking number
- The email address used for the purchase
- Your delivery address
We will contact the shipping carrier, investigate the shipment and help resolve the issue.
Contact Us
Email: contact@sourbubbles.com
Phone: +46 76 266 35 88
Company Information
Sour Bubbles AB
Organization Number: 559489-2878
Hisings Backa, Sweden
Thank you for shopping with Sour Bubbles. We are committed to delivering your order as quickly and smoothly as possible.